Support

App: Arrow Harbor: Chain the Tail (com.recre8box.arrowharbor.chain) · 한국어

1. Contact Us

RECRE8 BOX Inc.
Email: ceo@recre8box.com
Customer support: +82 10-9967-7749

2. Frequently Asked Questions

How do lives recover?
You can hold up to 5 lives. A used life refills automatically after 30 minutes.

Does restarting a puzzle cost anything?
No. Restarting a puzzle is always free.

How many times can I undo a move?
You get 3 undos per attempt.

I bought something but it's not showing up. Can I get it back?
Yes, purchases can be restored. Look for a restore-purchases option in the app's store/settings screen.

Is removing ads a subscription?
No. Removing ads is a one-time purchase. It removes the full-screen and banner ads. Reward videos stay available, because those are the ones you choose to watch in exchange for a hint, an undo or a life — they are never shown to you unasked.

I uninstalled the app and my progress is gone. Can I get it back?
Game progress is stored only on your device, so uninstalling the app deletes it. It cannot be recovered from our side.

3. Privacy

See our Privacy Policy for details on what information we process.